SHIPPING & RETURNS


SEND CONDITIONS

Shipping costs are FREE for orders over € 29.90 in the entire national territory except for the Balearic Islands and the Canary Islands.
Shipping costs for orders less than € 29.90 in the entire national territory except for the Balearic and Canary Islands.
- 1 pair: € 6
- 2 pairs: € 9
- 3 pairs: € 12
- 4 pairs in advance: € 15

Shipping costs in the Balearic Islands and Portugal:
- 1 pair: € 7
- 2 pairs: € 9
- 3 pairs: € 12
- 4 pairs in advance: € 15

For shipping to Canary Islands  the shipping price is € 20 / shoes.

The transport will be carried out through a company specialized in delivery of parcels. The delivery time will be between 24 and 72 business hours, if the shipment is International it will depend on the country, from the confirmation of the order, depending on the destination.

The confirmation of the order will be instantaneous when the payment is made with credit card, Paypal or is selected against reimbursement. For payments by bank transfer, once we have received the deposit. For orders that are made after 7:00 p.m., the order will be considered to have been made the following business day. However, under the circumstances of the market and the availability of the product may occur unwanted delays.

In these cases the delay in delivery, unless it is manifestly disproportionate or lacking in justification, will not entail the resolution of the sale or entail the payment of compensation or variation of the price.
  • For shipments to France, Germany, Italy, Belgium, Holland, Luxembourg and Austria:
    • 1 pair: € 20
    • 2 -3 pairs: € 30
    • 4 pairs in advance: € 50
  • For shipments to Poland, Czech Republic, Denmark, Hugria and Switzerland:
    • 1 pair: € 25
    • 2 -3 pairs: € 30
    • 4 pairs in advance: € 50
  • For shipments to Sweden, Ireland, Slovakia, Slovenia, Romania, Lithuania, Latvia, Estonia and Finland:
    • 1 pair: € 35
    • 2 -3 pairs: € 40
    • 4 pairs in advance: € 50
  • For shipments to Croatia, Serbia, Norway and Bulgaria:
    • 1 pair: € 50
    • 2 -3 pairs: € 60
    • 4 pairs in advance: € 70
  • For shipments outside the European Union: USA, Saudi Arabia and Japan the cost will be € 200 / pair.
  • No shipments are made to Greece.
CONDITIONS OF RETURN

Pairs must be unused.

The first return of an order is free in the peninsular national territory, except for the return of simple flat espadrilles (Wedding Details and Men and Women).

If there are more returns of an order, we will deduct €6 from the credit invoice for transport costs. That is, we accept more than one return of an order, but we only pay for the return of the first package.

The return period is 30 days from the date of receipt of the shipment. The items must be unused, in their original packaging and with advertising material, if applicable.

All returns outside the peninsular national territory will be the responsibility of the customer through the transportation they deem appropriate, with the customer being responsible until the package is delivered to our facilities.

Shipping costs are not payable in any case.

The refund of the amount of the order will be made during the 14 calendar days after the day of the return request. If not, they can contact us by email to check the status of the refund.

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